COVID-19 RECOVERY

Programs, Guidelines, and Articles

VISIT DANA POINT

RECOVERY AND INFORMATION CENTER

Visit Dana Point is working on behalf of the local hospitality and tourism industry to provide business related COVID-19 updates and resources, as well as tools to help guide you through the recovery process. Visit Dana Point is active on a locally, regionally, and nationally to gain data driven insights and perspectives as it relates to the travel industry, overall economy and GDP, and recovery efforts. Below you will find resources such as research data and forecast models, guidelines to business cleanliness and hygiene, and useful business driven links. Check back often to review updates and download new materials for recovery.

We are in this together, and will come out together…and stronger!

Like all small and large cities , states, and countries around the world, the COVID-19 pandemic has affected all parts of our lives. But it is up to us to stay strong, navigate the course, and be resilient as we work toward reopening our community and welcoming visitors back to Dana Point. We are eager to open and get back to work, but safety is our number one priority and will be as we adapt to our new normal. Join us as we unify the voice and tone of the hospitality and tourism industry in Dana Point.

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Resources to Guide Dana Point through Recovery

Visit Dana Point has aggregated a variety of resources to help the local business community move into the recovery phase of the COVID-19 pandemic.

Visit Dana Point is working closely with Visit California, who is working with Gov. Newsom’s senior administration officials to distribute the most accurate and timely information, in an effort to identify key dates and metrics that will allow for a safe reopening of our community. Variables and details change rapidly and we will post the latest information and intel on recovery efforts.

STATE OF CALIFORNIA ANNOUNCEMENTS

Industry Guidance for Hotels & Lodging
State of California: Resilience Roadmap for Reopening
Article: Governor Newsom Provides Update on California’s Progress Toward Stage 2 Reopening

RESPONSE PLANNING

Visit California COVID-19 Resource Center – Provides details on the Visit California recovery efforts, timelines, talking points, social media templates and research.

Coraggio Group Destination Recovery Toolkit “Prioritize” (Coraggio Group) – Making decisions in a highly disrupted time can be daunting. You may not have ample decision-making time or sufficient data to inform your decisions, and it can be hard to focus on those courses of actions that are both urgent and productive. In this excellent and detailed module, Coraggio Group present four tools that can help you focus on your most important next steps: a) Triage Decision-Making tool; b) Decision Criteria; c) Recovery Marketing; and d) Coordinated Partnerships.

Recovery Response and Strategy (Madden Media) – an in-depth presentation that guides through post pandemic marketing.

Dana Point Chamber of Commerce – Back in Business: Reopening Recommendations: Local business resource.

REOPENING GUIDELINES & BEST PRACTICES

US Travel’s US Travel Health and Safety Guidance: Developed based on Centers for Disease Control and Prevention (CDC) and White House guidelines: “Opening Up America Again “ and in consultation with public health experts
California Hotel & Lodging Association (CHLA) – CHLA Hotel Reopening Guidance Just like the myriad of options the hotel and lodging industry offers its guests; re-opening won’t be a one-size fits all. That said, the industry can play an integral part in re-opening the economy – in whatever form that takes – by practicing cleanliness and safety.”CHLA Hotel Clean + Safe Checklist“
American Hotel & Lodging Association (AHLA) – Safe Stay Guidelines: The hotel industry has a longstanding commitment to cleanliness and safety for our employees and guests. We continue this commitment during the public health crisis. The following health and safety guidelines represent best practices for the hotel industry, in accordance with CDC guidelines, during the re-opening phase of the economy. It is anticipated that these guidelines and protocols will evolve based on the recommendations of public health authorities and must be done in compliance with any federal, state and local laws.
Marriott’s “Commitment to Clean“
Hilton, Lysol, and the Mayo Clinic Team Up on New Cleaning Standard for Hotels

MEETINGS AND GROUP BUSINESS

Events Industry Council APEX COVID Business Recovery Task Force: Visit Dana Point’s strategic media partner, JNS Next Media Hub, hosted a Zoom conference call with travel and tourism professional David Kliman, The Kliman Group, to discuss the future of group meeting and leisure travel. David Kliman, an industry veteran, is a founding member of the newly created APEX COVID Business Recovery Task Force, led by Co-Chairs Michael Dominguez, President and CEO, Associated Luxury Hotels International (AHLI), and Kristin Horstman, Senior Director, Strategic Events, Salesforce. WATCH DAVID’S INTERVIEW HERE
Visit Dana Point has engaged with other OC DMO’s to work toward a plan with County Supervisors and local officials on the definition of “large gatherings” and to bring to light the importance of meetings and group business in our communities. First conference call will be 05/06/2020

RESEARCH

Below are tools and websites that provide data, trending and analysis of the current state of travel, and the propensity to travel in the future. This information will help travel marketers activate the most informed marketing strategies based on the most recent consumer travel activities. Please review each link for the most updated information:

Travel Intentions Pulse Survey (TIPS): Impact of Covid-19 The U.S. Travel Association has partnered with MMGY Travel Intelligence to conduct a biweekly study of U.S. business and leisure travelers. This survey measures current and future traveler sentiment amid the COVID-19 pandemic and will track trends and shifts in travel intentions.
Destination Analyst’ Traveler Sentiment Index Report: Reports on the current state or mind of the American traveler and the outlook on travel.
ADARA COVID-19 Resource Center helps travel brands adapt to this fast-changing environment. The ADARA Traveler Trends Tracker taps into real-time travel data to track travel-related consumer behavior and identify key trends. This data is updated frequently.
Arrivalist’s Daily Travel Index measures consumer road trips of 50 miles or more in all 50 U.S. states. The data is drawn from a panel of GPS signals representing road trips taken by car. The insights have been prepared to help travel marketers and other industry professionals gauge fluctuations in drive market trips in any of the 50 U.S. states.

SKIFT: What Would a Timeline for Travel’s Reopening Look Like?:

ADDITIONAL RESOURCES

BUSINESS ASSISTANCE

State Tax Assistance: Employers experiencing hardship as a result of COVID-19 may request up to a 60-day extension from the State Employment Development Department (EDD) to file their state payroll reports and/or deposit state payroll taxes without penalty or interest.
Federal Tax Assistance
CARES Act: What the CARES Act Means for Travel Businesses.
Work Sharing Unemployment Insurance Program: Employers can apply for the CA state Unemployment Insurance Work Sharing Program if reduced production, services, or other conditions cause them to seek an alternative to layoffs.